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Review of Hilton London Heathrow

by LaurettaCWright
Review of Hilton London Heathrow

My review of Hilton London Heathrow covers my thoughts on the hotel's Executive Refresh Pass Package.

The package, which is aimed at both leisure and business travellers, offers guests the opportunity to relax, recharge and be productive using its WiFi and a range of services.

The Hilton London Heathrow's Executive Refresh Pass Package includes…
• Access to the swimming pool & health club facilities including an exclusive refreshing kit
• Access to the Executive Lounge with a range of benefits including free Wi-Fi, canapés and beverages
• 15% discount in Aromi or Oscar’s restaurant

What I was looking for was a nice space to unwind after working on the blog, but guests also opt for the Executive Refresh Pass (which costs £35 per person, per day) to relax in between flights (day-use room) or just to have an upgrade to take advantage of the extra facilities on offer.

Where's the Hilton London Heathrow?

Well, the clue's in the name of course, but the hotel is located at Terminal 4 at Heathrow, which is about a ten-minute walk from the tube station.

It's easy to find as signage for the hotel is good, so I didn't get lost! And once I arrived (in the early evening), I received a warm welcome from the receptionist who checked me in straight away.

On my way to room 458, I noticed that the decor offered little nods to the hotel's location, with room numbers displayed on a back board which featured aeroplane signs. I liked that.

I also liked the fact that the hotel's corridors were super quiet and swanky. I had a feeling I was going to enjoy my stay.

Room 485 

When I walked into the room, I made myself laugh by thinking there was someone in there. After calling out ‘hello' a couple of times, I suddenly realised that I was talking to the telly. Duh.

My first impressions was that the decor looked ultra modern and classy. The tiled bathroom, with its unique tear-shaped sink featured a nice selection of toiletries (from Peter Thomas Roth), along with tissues, weighing scales (which I avoided!), fluffy towels and a huge rain shower.

In the room there was a full length mirror; extra brownie points for that Hilton – us ladies like to see what our outfits look like on! Review of Hilton London Heathrow

There was also a snack bar featuring soft drinks, alcohol and snacks such as crisps, nuts and chocolate. Prices were a bit steep, ranging from £4 for a 330ml bottle of water or juice to £10 for a 187ml glass of wine.

Along with a flatscreen TV, the room featured a fridge, king size bed, desk area, chair and side table. A safe, dressing gown, hairdryer, iron and ironing board were also provided, along with a complimentary bottle of water by the bed which was a nice touch.

The bed was very firm but comfortable and, despite having an early morning flight the next day, I slept surprisingly well.

I ended up having a shower under the huge rain-shower – it was more drenching than powerful, but it was exactly what I needed to relax.

All in all, the decor was really modern, but more importantly, comfortable. It had a welcoming vibe with all mod cons and, in terms of cleanliness, I'd give it full marks.

Grub's up at Aromi Restaurant

As I mentioned, guests staying on the Executive Refresh Pass package at the Hilton London Heathrow get a 15% discount at one of two restaurants.

I was booked in at the hotel's Italian restaurant, Aromi, and found the food really tasty. After a starter and a mains, I couldn't have opted for dessert as I was just too full. I was a bit gutted – as far as I'm concerned, dessert is the best course.

Prices ranged from a very reasonable £7-£9 for starters, between £15-£17 for a main course – and £5 for desserts. Naturally, being an Italian restaurant, I chose pizza!

I was dining alone but didn't feel awkward. My waiter, Mauricio, was very attentive and kept popping over to see me to crack some jokes and make me feel welcome.

I doubt that I would have got any work done even had I brought my MacBook with me!

Review of Hilton London Heathrow

Breakfast the following morning was back in the same restaurant and consisted of a buffet with plenty of options for all tastes – continental style (from 5am) as well as cooked breakfast (from 6am).

There were a variety of magazines and newspapers for guests to peruse over breakfast, which was a nice touch. And what was also very much appreciated was the offer of ‘coffee to go' when I'd finished and was ready to check-out. You don't get that at many hotels!

Following my stay I received an email from the hotel thanking me, with a copy of my receipt, which was a nice touch.

The only thing I think I'd change about the hotel is some advance warning about how long it takes to reach the other terminals – see the top tips below for the story on what happened!

Top tips for a stay at the Hilton London Heathrow 

      • Rates start from £175 per room, per night including breakfast, based on two adults sharing. Weekend rates start from £125.
      • The Executive Refresh Pass package is available to experience at an extra price of £35 per person.
      • The restaurant bar serves a selection of cocktails and I chose one called ‘Man With A Hat' It was delicious and really refreshing, so if you get the chance to taste it – do so!
      • If you're staying on the Executive Refresh Pass Package – bring your swimming cossie if you fancy a quick dip.
      • If you’re travelling from a different terminal, leave PLENTY of time as you have to get a train (free Heathrow Connect service) or a taxi. The doorman advised me to get a taxi as it was quickest way, but we got stuck in morning traffic and it took a good 15 minutes at the cost of £20 to reach Terminal 3. If you are travelling to T5 you can take the Hotel Hoppa service which is £4.50 each way.

Overall I was impressed with the hotel. If I had been flying away for a special event or anniversary, I would consider treating myself to a stay there. And of course, it would be my top pick if it were an all-expenses paid business trip.

It offers a relaxing, comfortable stay in modern surroundings without any pretentious vibes.

The only thing I wish I'd been warned about were the options on reaching the other airport terminals – an information pack in the rooms would have been a plus point.

You can book a room at the Hilton London Heathrow directly or through deal websites like Booking.com.

*I was invited for an overnight stay at the Hilton London Heathrow in return for an honest review of the hotel.


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I stayed overnight at the Hilton London Heathrow to see what it was really like.


Back Bancher 24th January 2020 - 1:15 pm

good Experience with this hotel.

Margaret Clarkson 2nd January 2019 - 7:12 am

Great review, thank you.

LaurettaCWright 2nd January 2019 - 9:14 am

Thanks Margaret – glad you liked it!

Rachel 16th September 2018 - 7:05 pm

This looks lush! Love the look of the hotel! I would be more than happy to stay here but probably couldn’t afford to!

LaurettaCWright 16th September 2018 - 9:00 pm

It’s definitely either a business or ‘special stay’ occasion hotel, but I believe they have offers every now and then, so it’s worth keeping a look out if you’re planning on staying at an airport hotel.

Cath - BattleMum 14th September 2018 - 1:42 pm

Sounds like a great hotel near the airport. I’ve stayed in a Hilton once and it was very comfortable. And the Executive pass sounds good too, although possibly not if visiting as a family as it could add quite a bit to your stay.

LaurettaCWright 15th September 2018 - 6:05 pm

Thanks Cath – I’d go for the Executive pass if I were on business (and flush enough!), but for a family – a standard stay is enough.

Fashion and Style Police 14th September 2018 - 1:26 pm

We love staying at Hilton Hotels. I love how stylish and spacious the rooms are.

LaurettaCWright 15th September 2018 - 5:51 pm

Yes, me too. My favourite Hilton hotels are the Doubletree ones – as they give you a nice warm chocolate cookie on arrival!

Helen Wills 14th September 2018 - 11:07 am

I think airport hotels are the best invention! Totally cuts out all the stress of an early morning dash to a flight. Hilton looks lovely.

LaurettaCWright 14th September 2018 - 12:09 pm

Thanks Helen – yes, they’re great in eliminating some of the stress that most of us feel when travelling – and especially at the airport.

Anosa 14th September 2018 - 9:33 am

I am flying out of Heathrow next week and was looking for somewhere I could stay and leave my car outside the airport parking and the Hilton sounds about right.

LaurettaCWright 14th September 2018 - 12:11 pm

Enjoy it if you do Anosa – i’d go back in a heartbeat. It’s a place to stay that makes you welcomed & feels special 🙂

Laura Dove 13th September 2018 - 9:56 pm

What a fab hotel! I love the Hilton, you really cant go wrong and the breakfast is always sooooo good!

LaurettaCWright 14th September 2018 - 12:10 pm

Isn’t it Laura? Loads of choice at breakfast and I liked how they provided mags & newspapers for guests to read – it’s the little touches that make a place preferable.


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